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Privacy Policy

ConversionOS Demo — Last updated: February 27, 2026

1. Introduction

ConversionOS Demo ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered renovation services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number
  • Project details: Room type, renovation preferences, style choices, project descriptions
  • Photos: Images you upload for AI visualization and analysis
  • Usage data: Pages visited, features used, interaction patterns
  • Device information: Browser type, operating system, screen resolution

3. AI Features and Third-Party Services

Our platform uses AI-powered features that process your data through trusted third-party services:

  • OpenAI: Photo analysis and chatbot conversations (GPT models)
  • Google Gemini: AI-generated renovation visualizations
  • ElevenLabs: Voice agent interactions
  • Supabase: Secure data storage (hosted in Canada)

Photos and project details you provide may be sent to these services for processing. We do not sell or share your personal information for advertising purposes.

4. How We Use Your Information

  • To generate AI renovation visualizations and cost estimates
  • To respond to your enquiries and provide customer service
  • To send project-related communications (quotes, follow-ups)
  • To send marketing communications (only with your explicit consent)
  • To improve our services and AI accuracy
  • To comply with legal obligations

5. Data Retention

  • Lead information: Retained for 2 years from last interaction
  • AI visualizations: Retained for 1 year from creation
  • Quotes and invoices: Retained for 7 years (tax compliance)
  • Marketing preferences: Retained until you withdraw consent

6. Your Rights Under PIPEDA

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Withdraw consent: Withdraw your consent for marketing communications at any time

To exercise any of these rights, please submit a data deletion request or contact us directly.

7. CASL Compliance

We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have provided express consent. Every marketing email includes an unsubscribe link. We honour all unsubscribe requests within 10 business days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit (TLS), secure database hosting, and access controls. However, no method of electronic transmission or storage is 100% secure.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: